Services
Live Agent Monitoring
Award winning operators and technology power North America's leading life safety businesses
Stella Customer Engagement Platform
Multi-channel communication platform designed to interact with modern customers
Business Intelligence Tools
Unlock your data and make smarter decisions with robust management tools
Interactive Video Monitoring
Partnerships that provide strategic support for video surveillance solutions
Partner Support
Innovation is always at your fingertips when you're partnered with Affiliated
API Connectivity
Build powerful solutions that leverage live agent monitoring services
GPS Monitoring
Leverage location-aware monitoring solutions for the times when seconds matter most
Crash Detection
We monitor more crash detection technology than any other monitoring center
Account Migration
A simple, thoughtful experience that gets your accounts live quickly and accurately
Remote Patient Monitoring
Flexible platform allows for custom action plans based on caregiver and patient needs
Environmental Monitoring
Expertly crafted threshold integrations for residential and commercial applications
ASAP to PSAP
Fully integrated with participating dispatch points for enhanced first responder interactions
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Industries
Security
Supporting alarm professionals & integrators for 40+ years
PERS
We monitor more types of medical alert devices than any other monitoring center
IoT
Add your connected device to the most popular live agent monitoring platform
Video
Setting the standard with monitored video solutions and surveillance technology
Smart Home
Tightly integrated with all of the leading home automation and interactive service providers
Fire
FDNY Approved and AHJ-friendly: leading the fire alarm monitoring industry for decades
Connected Car
Crash detection to video and concierge services—add RMR to location-aware services
Lone Worker
Precision monitoring solutions for lone worker technology and procedures
Environmental
Immediate response to temperature, water and other critical supervisory conditions
Healthcare
Fully compliant solutions for telehealth, remote patient monitoring and more
Manufacturing & Industrial Control
Improving safety outcomes with monitoring for diagnostic anomalies
Energy
Live agent monitoring for high value, critical facilities and technology
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Company
Company Overview
Trusted by the World’s Leading Life Safety & Technology Companies
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Where Compassion & Innovation Meet
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