Remote monitoring solutions for connected equipment and factories
Real-time Support for Your People, Processes and Machines
Lack of response to equipment and process failure can lead to worker safety concerns and a decline in production. Tying your system to Affiliated's proven platform gives you immediate insight into unexpected events—receive alerts in real-time via text, email or phone. With a host of available customizations, you choose which conditions trigger alerts for your specific environment .
Live Agent Monitoring
TMA Monitoring Center of the Year Winner
Depend on our Five Diamond-certified, professional monitoring specialists as an extension of your team. Our highly selective recruitment process is supported by months of classroom and situational awareness training.
Continuing education professionals and mentoring leaders constantly ensure that you, and more importantly, your customers are receiving award-winning service.
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Stella Customer Engagement Platform
Our multi-channel communication platform is designed to interact with your customers and solve their modern needs. Stella allows you to add Virtual Voice, machine learning technology, mobile messaging and end-user applications to your suite of product offerings.
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Business Intelligence
Run your business smarter with our full suite of reporting and event notification tools. Tap into event activity and macro-level user trends to make informed business decisions. Quickly gain insights for your whole team with our Reporting API, web Portal and mobile apps.
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API Connectivity
Quickly and easily leverage our powerful monitoring platform with minimal development time and resources. Integrate your hardware or software, and receive event signal traffic, account data, and activity reporting instantly with our platform.
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Customer Stories
Trusted by the world’s leading life safety and technology companies.