Become your customers' single source of life safety.
The Leader in PERS & Medical Alert Monitoring
For over 40 years, Affiliated has provided compassionate and cost-effective PERS monitoring and response services. We have the experience to help you enter this rapidly growing market or to improve the medical alert offerings you already have. With support for every leading PERS and mPERS product, never make a compromise on your device offerings.
Live Agent Monitoring
TMA Monitoring Center of the Year Winner
Depend on our Five Diamond-certified, professional monitoring specialists as an extension of your team. Our highly selective recruitment process is supported by months of classroom and situational awareness training.
Continuing education professionals and mentoring leaders constantly ensure that you, and more importantly, your customers are receiving award-winning service.
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Mobile PERS
Affiliated’s mobile monitoring platform is integrated with all of the leading mPERS devices on the market. This gives you best-in-class products, a robust platform and professional monitoring support in one seamless offering.
Utilizing proprietary location services, fall detection and two-way voice, our monitoring specialists will identify your customer’s needs and location to respond appropriately to the scene.
Conventional PERS & Emergency Call Systems
Committed to supporting secure independent living options, Affiliated has led the way in monitoring in-home landline and cellular medical alert systems for more than 40 years.
Affiliated also provides monitoring and response services for most Emergency Call System (ECS) installations in assisted living, nursing, and acute care facilities.
No matter what brand or vintage of equipment you are using, we are ready to monitor it.
Wearables
From watches to pendants to implants, new wearable mobile medical and emergency monitoring devices are being released every day. Affiliated’s uniquely flexible platform and API ecosystem mean that any new device can be quickly and painlessly integrated into the monitoring capabilities.
Geolocation & Dispatch Anywhere
Affiliated’s cutting edge monitoring platform can accept mobile device location data in many formats and instantly geocode an address. Through our partnership with leading PSAP data providers, you can be sure that your customers will get help right away when the need arises.
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Catalyst Conference
Affiliated hosts the annual Catalyst conference, the largest gathering in North America for PERS and connected health professionals.
As the thought leadership destination for the industry, Catalyst showcases all of the key players in the medical alert space by providing educational and networking opportunities unavailable anywhere else.
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Join PERS leaders at the annual Catalyst PERS conference!
Catalyst is the largest annual PERS and Connected Health conference in the U.S. Join us for unique learning opportunities and valuable networking time with the industry leaders.
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CareAlert® Priority Group Chat
Provide your customers with options like CareAlert® to give caregivers peace of mind and also reduce false dispatches.
When a medical alert is received, an instant group notification is sent to a list of caregivers. They can assess the situation, get real-time updates from Affiliated and act accordingly.
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Business Intelligence
Unlock subscriber data to run your business smarter with our full suite of reporting and event notification tools. Tap into event activity and macro-level user trends to make informed business decisions. Quickly gain insights for your whole team with our Reporting API, web Portal and mobile apps.
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Onboarding & Account Transition
Whether you are just starting out or have thousands of devices, let us focus on the heavy lifting and compliance required to monitor medical alert events.
Learn more about our Onboarding Team and transfer incentives.
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API Connectivity
Quickly and easily leverage our powerful monitoring platform with minimal development time and resources. Integrate your hardware or software, and receive event signal traffic, account data, and activity reporting instantly with our platform.
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Integrations
Customer Stories
Trusted by the world’s leading life safety and technology companies.